Accessibility Statement for Flowers Reading
Our Commitment to Accessibility
At Flowers Reading, we believe ordering flowers should be a joyful and effortless experience for everyone. We are dedicated to providing an accessible, inclusive online service so that all our Reading customers can order flowers online with ease. Accessibility is integral to our values, and we strive to ensure that our website is usable by people of all abilities and disabilities.
Standards and Guidelines
We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These standards guide our design, content, and functionality to address a broad range of accessibility needs. By following WCAG 2.1 AA, we aim to make our site perceivable, operable, understandable, and robust for everyone, including individuals who use assistive technologies.
Screen Reader Compatibility
For customers who rely on screen readers or other supportive technologies, our website is built with compatibility in mind. Our site structure, page headings, image descriptions, and forms are coded to work seamlessly with popular screen readers, ensuring a smooth and understandable browsing and ordering experience.
High Contrast and Clear Design
We understand that visual clarity is crucial for many users. Our website employs a high contrast colour scheme and clear fonts, making text easy to read and interactive elements clearly distinguishable. Whether you are navigating the site on a desktop, tablet, or mobile, every detail—from product information to checkout—is crafted for optimal visibility.
Order Flowers Online with Confidence
Making flowers accessible in Reading is at the heart of what we do. Our platform enables all customers, regardless of ability, to select, personalise, and order beautiful flowers online confidently and easily. We aim for everyone to feel welcome and empowered to use our online flower ordering services without barriers.
Continuous Improvement
We regularly test and review our website to identify and remove any accessibility barriers. User feedback is crucial to our ongoing commitment to accessibility, and we actively seek to make adjustments and improvements based on recommendations and emerging best practices.
Contact Us for Accessibility Support
If you encounter any difficulties accessing content or features on Flowers Reading, or if you have suggestions for how we can improve your online experience, we encourage you to reach out to us. Our team is committed to providing prompt assistance and addressing any accessibility issues to ensure every Reading customer can enjoy seamless online service. Please visit our Contact page for more information on how to get in touch.
Thank You for Your Feedback
Your input is invaluable in helping us create a more accessible online flower ordering experience. Thank you for choosing Flowers Reading and supporting our mission to make flower gifting easy and inclusive for the whole Reading community.
